负责任的员工应对泄密的建议
我们,在第九条和平等机会办公室认识到报告的义务 can be difficult. 下面的信息旨在帮助负责任的员工 enact their duty in a trauma informed way.
关于歧视、骚扰、报复和不当性行为的对话 天性敏感,需要关爱和同情. If a student or colleague 接近你谈论发生的困难,这表明他们 are comfortable and trust you.
以下是一些解释你作为负责任员工角色的一般建议:
Be Transparent:
“听起来你好像要告诉我一些非常私人的事情 . . . before you go 我只是想让你知道,我必须分享任何信息 向教育法第九条和平等机会办公室举报涉嫌不当行为."
Be Clear:
What is in their control? 他们会告诉你多少,如果他们决定进行调查 or not.
What isn't? 该披露正在与第九条和平等机会办公室共享.
重要的是你要让他们知道你准备好倾听和帮助,但是你 also have reporting obligations.
Be Informed:
Tell them what happens next在我向教育法第九章和平等机会办公室汇报后,他们会寄来 给你发一封电子邮件,概述所有资源、选择和权利. You can do whatever you wish with that email.
你也可以把他们联系到校园幸存者的保密倡导资源 基督教女青年会的倡导者和持续的咨询服务或其他心理支持 health professionals.
So how do I respond to a disclosure?
Example:
“我很感激你愿意与我分享这些信息. I’m here to help and ready to listen. 我知道和我分享这些需要勇气,但是 在你继续之前,我想澄清一下我作为一个负责人的义务 employee. 我想让你知道有些事我必须告诉办公室 for Title IX and Equal Opportunity. If I need to share information, I will do that 以一种离散的、富有同情心的方式,把你的最大利益放在心上. Knowing this, 如果你更愿意和别人私下交谈,我可以帮你联系 with a confidential resource. 如果你有能力,可以陪他们走到我们的校园幸存者那里 Advocate.我希望你能和别人谈谈——不管是我还是一个机密资源.”
请记住,你传递信息的方式和你说的话一样重要 you say. Be sincere. 要认真、真诚,注意你的肢体语言和面部表情 expressions; avoid distractions.
当有人与你分享信息时,你的语言和非语言反应都非常 important.
- Listen without interrupting.
- Remain calm and concerned.
- Maintain eye contact.
- Do not worry about having to say just the right thing; your presence, time, and empathy is enough.
- 尊重对方用来解释所发生事情的语言.g., if they use “victim,” use victim; if they use “survivor,” use survivor).
- 记住,这是一个让他们表达或发泄任何情绪、想法、 or beliefs they have connected to their experience.
- 拥抱沉默,因为沉默意味着这个人在思考和/或处理. This 这也可能是一个机会,让你思考你能帮什么忙,帮什么忙 them.
- Validate and support the person. (Reflect back what you are hearing: “That must have been tough/frightening/scary for you.”)
- Help them identify one to two trusted support people. (“Is there someone you want with you at this time?”)
We recommend avoiding the following:
- 问“为什么”的问题,或者判断对方的行为.g., “Why did you drink that much?,” or “Why did you stay the night?” or “What makes you think that’s racist?”).
- Asking questions to satisfy your own curiosity.
- 忽视别人的感受或最小化他们的经历.g., “It could have been worse”).
- Telling the person what they need to do (e.g., “You need to talk to a counselor”).
让他们知道接下来会发生什么,在你和办公室分享这个信息之后 for Title IX and Equal Opportunity.
So, how do I say this?
Example:
“我需要与第九条和平等机会办公室分享这些信息. 他们会尽其所能保护你的隐私. You can expect to receive 一封来自那个办公室的信,里面有资源信息,你的解决方案, 以及第九条和平等机会办公室如何支持你. They will also offer a meeting. 你没有义务回应他们的接触和会面 与他们不会强迫你参与任何调查或其他纪律处分 process.”
谈话结束后,你需要分享所有已知的细节 第九条和平等机会办公室,例如:
- 所有已知当事人(投诉人、被告和证人)的姓名;
- Date, time, and location of alleged incident;
- 投诉人提供的事件详情;
- Whether the complainant requested confidentiality;
- Whether the complainant requested no action be taken; and
- Any other relevant facts.
请记住,如果学生没有分享上述所有信息,也没关系 with you. 你只需要向第九条和平等办公室报告你所知道的 Opportunity. 我们要你听,不要问,只报告你所听到的.
The reporting options are:
- 完成在线报告(如果您无法填写所有必需的字段, simply enter “unknown” or leave it blank)
- 致电(408)924-7290或短信/电话致电第九条和平等机会办公室 (669) 877-0620
- Send an email to titleixeo@abadiadetortoreos.com
我们鼓励你在任何涉及揭露的对话中做你自己. After 总之,受影响的人可能会来找你,因为他们信任你. Included 下面是基于特定场景的其他脚本的链接 to assist you with these conversations.